Service Administrator/Coordinator

Service Administrator/Coordinator

Listed 20 Jun 2022

ITS Forklifts is the Master Distributor & Importer in NZ for some of the worlds most respected and premium brands, including Jungheinrich, TCM and UniCarriers.  Our dealer network is the largest independent forklift dealer network in New Zealand with over 20 outlets throughout the country. 

We are looking for a new team player to join our very busy service team delivering exceptional customer service to our customers. 
Based in our East Tamaki office, your key responsibilities will be to take incoming breakdown calls and coordinate it appropriately to all stakeholders. You would also process all the relevant job paperwork from start to finish ensuring work in progress is at acceptable levels at all times.

Key skills required:

  • Pro-active communicator (verbal & written)
  • High level of accuracy with attention to detail
  • High levels of Customer Service internally & externally
  • Strong administrative and organisational skills
  • Professional Telephone Manner
  • Can do attitude and team player
  • Multi-tasker
  • Have New Zealand Residency

Previous work experience in the materials handling/Automotive industry is an advantage for this role but not a requirement.
Take the next step in becoming part of our highly successful team, apply now.
For further information or a confidential discussion on the role, contact Antoni Seegers, 027 313 5606