COVID-19 Information

This page brings together information relating to COVID-19, how it may affect your business. Stay up to date as new information becomes available.

COVID-19

New Zealand is now at Red and Orange settings. The traffic lights (COVID-19 Protection Framework) protect Aotearoa New Zealand from COVID-19, while allowing vaccinated people more freedoms. More information on the traffic lights can be found here

Auckland is now at Red - Life at Red

(Last updated 09/12/2021)


Where Can I Find Up-to-Date and Accurate COVID-19 Information for Businesses?  

https://www.business.govt.nz/covid-19/ is the government’s central resource for COVID-19 business information with updates about COVID-19 and guidance to help businesses where you will find information about:

  • Operating at Alert Levels
  • Business travel across regional boundaries
  • Contact tracing
  • Employment and work visas
  • Leases and tenancies
  • Exporters and importers
  • Working from home
  • Financial support for businesses

If you have a question about alert level settings for businesses, and you cannot find the information above, please email AL4BusinessServices@mbie.govt.nz

Activate Tāmaki Makaurau website
On Friday 22 October, the Government announced a support package for Auckland businesses affected by alert level restrictions, and as the country transitions to the new COVID-19 Protection Framework. This package helps Auckland businesses access:
• advice and planning support
• support to implement advice and planning
• health and wellbeing support
• business community resources 

Activate Tāmaki Makaurau has been set up to connect existing Auckland businesses with that support. It is an opportunity to assist the business community to navigate the current environment and build more resilient businesses by supporting them to work through tough decisions, seize future opportunities and adapt where necessary to enable businesses to thrive. Visit website here

What guidance is there for businesses operating at different alert levels?

Please access the link here: https://www.business.govt.nz/covid-19/operating-at-alert-levels/

This page will include:

  • Rules for business at Alert Level 2
  • COVID-19: Face coverings requirements for workers and customers
  • Rules for business at Alert Level 4
  • Guidelines for operating at different alert levels
  • Further guidance on Alert Level 4 rules
  • Rules for business at Alert Level 3
  • Rules for business at all Alert Levels
What Financial Support Is Available?

An overview of the financial support available at different alert levels is below. Note: all of the following Covid-19 support initiatives have eligibility requirements that must be met. The Government will boost payments to businesses affected by higher alert levels as the country transitions to the new COVID-19 Protection Framework.

When and How Can I Apply for Financial Assistance?

Transition Payment
The Government has announced a one-off transition payment for businesses as we move to the COVID-19 Protection Framework (traffic light system).
This payment will be made available through the Resurgence Support Payment.
The one-off transition payment is $4000 plus $400 per full-time employee (FTE), up to 50 FTE.
The maximum payment is $24,000.
The eligibility criteria is the same as the Resurgence Payment.
Applications for the Transition Payment open on 10 December 2021. Click here for more info.

Wage Subsidy Scheme –

The Wage Subsidy is a payment to support eligible businesses, organisations and the self-employed affected by Alert Levels 3 and 4, so they can continue to pay employees and protect jobs.

You can apply for the Wage Subsidy regardless of where your business is located in New Zealand. However, your business must have been affected by the continuation of Alert Level 3 or 4.

The Wage Subsidy is paid in two-week periods. Since the alert level change on 17 August 2021, eight rounds of the scheme have been announced:  Wage Subsidy August 2021, Wage Subsidy August 2021 #2, Wage Subsidy August 2021 #3, Wage Subsidy August 2021 #4 and Wage Subsidy August 2021 #5, Wage Subsidy August 2021 #6, Wage Subsidy August 2021 #7, Wage Subsidy August 2021 #8.

Wage Subsidy August 2021 #8: The COVID-19 Wage Subsidy August 2021 #8 payment will close at 11.59pm on Thursday 9 December. This is the last COVID-19 Wage Subsidy August 2021 payment as we have now moved to the COVID-19 Protection Framework (traffic light settings).

Resurgence Support Payment – The Resurgence Support Payment (RSP) is a payment to help support viable and ongoing businesses or organisations due to a COVID-19 alert level increase to Level 2 or higher. If your business or organisation is facing a reduction in revenue due to an alert level increase, you may be eligible for the RSP. 

Three RSP payments are still available for the period which began 17 August 2021. You can apply for all the RSP payments, but you are only entitled to 1 RSP for each of the affected revenue periods.

The first 3 affected revenue periods have now closed for application.
The affected revenue periods for payments 4, 5 and 6 are:

  • 4th RSP – 22 October 2021 to 1 December 2021.
  • 5th RSP – 5 November 2021 to 1 December 2021 (payment at an increased rate).
  • 6th RSP  - 19 November 2021 to 1 December 2021 (payment at the increased rate).

For each of the 4th, 5th, and 6th RSPs, the affected revenue period ended on the close of the day before any area of New Zealand moves to the COVID-19 Protection Framework.
Applications for the 4th, 5th and 6th payments will close at midnight on 13 January 2022.

More information on the Resurgence Support Payment is available here

Business advice and mental health support - In addition to the RSP boost, Ministers have agreed a $60 million package for business advice and mental health support will be made available to help Auckland businesses through this transition period. Businesses will be able to apply for up to $3000 worth of advice and planning support, and then receive up to $4,000 to implement that advice through the established Regional Business Partners programme. As part of the package, $10 million is available for mental health and wellbeing support through a programme to be designed with the EMA and Auckland Business Chamber of Commerce. 

Small Business Minister Stuart Nash said the measures are designed to support Auckland businesses to deal with the uncertainties caused by the Delta outbreak. This will help build more resilient businesses, improve the ability to operate when COVID-19 restrictions are in place and position businesses better to seize future opportunities.
The Regional Business Partners programme is a proven network of experienced advisors who can recommend tailored solutions to the issues faced by business owners.This will make a real difference in difficult times and ease some of the financial and wellbeing stresses faced by Auckland businesses under lockdown. 

On Friday 22 October the Government announced an economic support package to support businesses affected by higher alert levels as the country transitions to the new COVID-19 Protection Framework. Click here for more info on the support package.

Short-Term Absence Payment – increases from 24 August with no stated close date

Leave Support Scheme – applications open with no stated close date

Small business cash flow loan scheme – applications are open and close 31 December 2023, click here for more info.

Tax and ACC support – N/A

Business debt hibernation – applications are open and close 31 October 2021.

Financial support tool – calculate what support you can get online.


  Alert Level 1 Alert Level 2 Alert Level 3 Alert Level 4
Wage Subsidy Scheme     yes yes
Resurgence Support Payment   yes yes yes
Leave Support Scheme yes yes yes yes
Short-Term Absence Payments yes yes yes yes
Small Business Cashflow (Loan Scheme) yes yes yes yes
Business Debt Hibernation yes yes yes yes

To learn more about each type of support and where you can find more information, go to the https://www.business.govt.nz/covid-19/financial-support-for-businesses/ site.

How can we support the wellbeing of our rangatahi, whanau, friends and colleagues?

Additional funding was announced to further support our young Kiwis in the Youth Mental Wellbeing Fund. Lockdowns are particularly challenging times for young people, so this fund will provide grants of up to $100,000 to organisations and programmes supporting young New Zealanders through COVID.

Help is there for everyone, at any time, no matter where you live or what age you are.

- Call or text 1737, 24 hours a day, seven days a week to speak with a trained counsellor for free

- Young people can also contact Youthline by calling 0800 376 633 or text 234 for free

- Call 0800 559 009 for food support via MSD

- Our Pacific community can receive mental health support on 0800 652 535

- Check out the free mental health and wellbeing resources online at https://covid19.govt.nz/health-and.../mental-wellbeing/

For COVID-19 Health Related Information

For all health-related information refer to the Ministry of Health website https://www.health.govt.nz/ and covid19.govt.nz for the latest updates, information and advice on COVID-19 including:

  • COVID-19 contact tracing locations of interest
  • Mental wellbeing support
  • Vaccines – what you need to know

Free helpline for businesses, offering advice and access to Government business support, HR and general business advice and access to online resources and webinars. Call 0800 500 362 for North Island, or 0800 50 50 96 for South Island.

The GETBA team are here to help. If you have any questions, need help in getting more information or want to talk to us call us on 09 273 6274 or email operations@getba.org.nz