Council regulatory information

This page has links to useful Auckland Council regulatory information, and for reporting faults or issues to Auckland Council.


> Rates and valuations

> Licenses and regulations

> Building consents

> Resource consents

> New food safety regulations

> Signs

> Rubbish and recycling

> Bylaws under review

> Council plans and strategies


Reporting a problem to Auckland Council: Ph 301 0101 (24/7) about something that is causing an immediate risk to the safety of a person, people or property.

Dumped rubbish on public property: Ph 0800 NO DUMP (0800 663 867) 24 hours a day, seven days a week.

Pollution Hotline: Ph 377 3107 8am-5pm, 7 days

Grafffiti: contact Manukau Beautification's Graffiti Manager, Scott Henderson, or on Ph 269 4080. NB free removal if visible from the road, otherwise MBT will provide a quote.

Auckland Transport: Ph 355 3553 for issues with roads, footpaths, parking, traffic signals and street lights; Ph 366 6400 for issues with public transportAuckland Transport also has regular progress updates on projects as well as weekly notifications of roadworks disruptions.

Watercare: To report a fault with water supply and wastewater or street drains Ph 442 2222 (24/7) or free text 3130 or email

Contact GETBA on Ph 273 6274 if you need assistance to escalate the matter.